Intercomp offers a remote access solution for an efficient and complete management of industrial machines
A software Cloud platform for IoT services dedicated to machine builders, who can thus remotely manage most of the operations for updating and configuring the settings relating to their solutions.
Remote access
With our remote assistance Cloud software it is possible to configure a remote access, in a simple and extremely secure way, effectively reducing on-site interventions and saving time and resources.
Connection to PLCs, operator panels or robots is possible from any device and via a single platform, using a VPN connection.
Simple and intuitive interface
The platform interface can be easily modified according to the specific needs of the user, with immediate access to information about the machines.
In this way it is possible to provide customers with a completely customizable interface based on many parameters, including the role and what they will actually manage.
Safety and protection
Security is necessarily an essential and unavoidable parameter, both as regards the corporate network and the managed data.
Remote assistance Cloud guarantees maximum protection both for the tools dedicated to remote access and for the company systems, as well as the managed information.
Immediate installation
Both installation and configuration of Remote assistance solutions is simple and immediate and does not require particular IT skills or staff specialized in software programming.
There is also no need for any additional software to log into the machines, just use the Cloud portal for full management.
Agent: the agent software
By installing the Agent software on devices, it is possible to connect them to the Cloud, thus obtaining all the available functions, without the need for additional hardware.
Router: the edge gateway
Router is an industrial-grade device that combines the functionality of a VPN router with those of an IoT edge gateway. It is automatically registered on the Cloud at the first access to the Internet.
The benefits for machine builders using Cloud
Remote support
Remote access makes it possible to reduce the transfers of technical personnel (especially for unplanned and urgent interventions).
With Remote assistance Cloud it is possible to obtain all the information relating to each individual machine.
Easy installation
The installation and management of the IXagent and IXrouter solutions is very simple and intuitive.
Access to machines via Cloud is possible without installing any additional software or hardware components.
Predictive maintenance
It is possible to get real-time information about wear parts and failure predictions.
In this way each manufacturer can schedule preventive replacements and punctual maintenance.
Maximum security
Cloud solution guarantees maximum security for the corporate network and for the data managed during operations.
The system, in addition to offering high protection against vulnerabilities, prevents access by unauthorized users.
IIoT platform certified for Industry 4.0
Cloud Software is a solution designed to integrate best within an Industry 4.0 context and can therefore benefit from the Italian tax credit provided for 4.0 investments.
In fact, Remote assistance products and services have passed tests and checks by one of the major European certification bodies, which has guaranteed compliance with the requirements relating to the capital goods sector 4.0.

Intercomp S.p.A.
Our success has its roots in the technical experience that we have acquired over the years and it is this experience that allows us to offer avant-garde Hardware solutions, both standard and made to measure, that are completely in line with customer requirements.
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