InterCheck thermoscanner, the turnkey multi-purpose temperature detector

The use of the access control device for measuring temperature (thermoscanner or thermo detector) with facial recognition is an essential tool for offices and environments open to the public. It is a Plug & Play tool operating from the installation that does not require the use of security personnel.

Thermoscanner

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Precise contactless temperature detection

The device allows a temperature measurement up to 1 meter.

The detection time is very fast: after a few seconds from the moment the user positions himself, it can identify whether the subject has alert conditions or not.

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Plug & Play

The thermoscanner does not require specific skills: once installed and set it can be used without any type of external support.

This is an element that distinguishes it from other solutions, such as temperature detection guns, which instead should always be used in the presence of trained personnel in charge of ensuring control and safety of the environment.

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Industrial infrared binocular camera

The device is designed and built according to industrial production criteria: it is therefore suitable for critical contexts, it is resistant to dust and is designed for continuous use.

The camera can operate with 99% tested accuracy in any conditions. Thanks to infrared technology, it can also be used in poorly lit environments.

Thermo camera and thermoscanner

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8" LCD available in different versions

The 8” LCD display with LED technology is equipped with a structure resistant to shocks and liquids.

It can also be installed on 60, 110 and 138 cm aluminium load-bearing structures that can be customized with coloured LEDs.

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Local alert

The thermoscanner solution is already set up with an integrated alarm system capable of signalling two eventualities:

  • if the body temperature is above 37.5 ° C;
  • if the person who is trying to enter is without a mask.

When these conditions occur, an audible alarm is activated automatically, to which a block to access can be integrated, thereby closing the passage.

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Possibility of integration

The thermoscanner can be easily integrated into a basic security system configured for the control of an access point. In case of criticality the device can block the various turnstiles or doors.

Any software integration via API with systems belonging to the environment in which it is installed can be supported and the device can also automatically provides a series of reports about the entrances, respecting the GDPR regulation.

Italian excellence

Thanks to our experience we adapt our solutions to your needs.

Display8″ LCD with LED technology
Detection distanceUp to 1 meter
TouchscreenPCAP type with multi-touch | Can be used also with work gloves
PedestalCustomizable | 4 versions available
Side handlesAnodized aluminium
CertificationsCE, RoHS
Display resolution800×1280
VideoIntegrated
AudioIntegrated

FAQ

DOCUMENTATION

Where is it possible to find information, documentation, software, SDK, etc. for InterCheck?

It is necessary to login in the Support Area of our website and enter the product serial number in the download section. The serial number is shown on the label on the back of the product and it consists of a letter and 5 numbers (example: A12345).

Where is it possible to find the InterCheck DoC (Declaration of Conformity)?

The DoC is located on the last page of the paper manual provided with each InterCheck device.

Is it possible to obtain an electronic copy of the InterCheck DoC (Declaration of Conformity)?

Yes. To obtain an electronic copy of the InterCheck DoC, simply ask for it to the sales representative.

SMART PASS

What is the “Smart Pass” software?

“Smart Pass” is the software for the centralized administration of InterCheck.

For which operating system is the “Smart Pass” software available?

“Smart Pass” is available for Microsoft Windows 10 64 bit (compatibility with other Microsoft operating systems is not guaranteed). Currently there are not versions available for Linux or Apple operating systems.

Can multiple InterCheck devices be administered with a single “Smart Pass” installation?

Yes, it is possible.

Which languages are available for the “Smart Pass” software?

The available languages are “English” and “Chinese”. At the moment there are no further translations.

Can InterCheck work without using the “Smart Pass” software?

Yes. The device can perform all the functions it is equipped with even locally without having to be connected to a network.

Is it possible to obtain the credentials to access the MySQL database on which the “Smart Pass” software is based?

No. The manufacturer of “Smart Pass” software does not release the access credentials to the support database. The only way to access this information, in addition to browsing through the interface of the software itself, is to independently develop an application and directly query the “Smart Pass” software by requesting the necessary information. For autonomous software development, in the Download Area, having the login and serial number of the product, it is possible to download the SDK including guides and reference code.

WARNING! Intercomp S.p.A. does not provide support for software development and declines any responsibility regarding malfunctions and/or loss of data deriving from software development operations on the InterCheck device.

SOFTWARE DEVELOPMENT

Is it possible to develop a software for InterCheck?

Yes. In the Download Area, having the login and serial number of the product, it is possible to download the SDK including guides and reference code.

WARNING! Intercomp S.p.A. disclaims any responsibility for malfunctions and/or loss of data resulting from software development operations on InterCheck.

Is it possible to receive software development support on InterCheck device?

This type of support is not included in the purchase of InterCheck. We have made available all the guides and code examples in the Download Area to facilitate this type of activity as much as possible. In case of further need, it is possible to request a needs assessment from the sales representative.

LANGUAGE SELECTION

Is it possible to change InterCheck language (text and voice)?

InterCheck is based on the Android operating system and its app refers, in text and voice, to the setting of the operating system. The language can therefore be changed as is the case for a common Android smartphone. To access the Android settings menu, connect a mouse to InterCheck, press the right button twice and enter the default password “123456”. Subsequently, the InterCheck app will close and it will be possible to access the screens of the Android operating system.

Is it possible to change the InterCheck language (text and voice) through the “Smart Pass” software?

No. InterCheck language (text and voice) can only be configured by acting directly on the device.

Which languages are available for InterCheck?

The main languages currently available in the standard InterCheck configuration are: “Simplified Chinese”, “Traditional Chinese”, “English”, “Italian”, “Polish”, “German”, “Russian”, “Thai”, “Spanish”, “French”, “Arabic”, “Korean”, “Vietnamese”, “Indonesian”, “Czech”, “Romanian”, “Japanese”, “Kazakh”, “Slovak”, “Dutch”, “Portuguese” (Brazil).

CUSTOMIZATIONS

Is it possible to replace the text and voice of InterCheck messages?

No. The text and voice of InterCheck messages are not customizable.

Is the InterCheck screensaver customizable with other types of images and/or animations?

No. The only configurable parameter is brightness. The screensaver is activated automatically after 30 seconds of inactivity (the time is not configurable).

Is it possible to interface InterCheck with an electric lock or a similar device?

Yes. InterCheck is equipped with a relay output (COM/NO). In any case InterCheck is not able to support large loads and/or high voltages and it is therefore recommended to interpose an external power relay.

CONNECTIONS | WEBCAM | INTERCOM | DISPLAYS

Is it possible to interface with InterCheck and use it as a video intercom through the “Smart Pass” software or with other methods?

No. InterCheck is not currently equipped with this functionality.

Is it possible to interface with InterCheck and use it as an intercom through the “Smart Pass” software or with other methods?

No. InterCheck is not currently equipped with this functionality.

Is it possible to connect to InterCheck webcam and see what is filming in real time?

No. InterCheck is not currently equipped with this functionality. However, a function is available within the “Smart Pass” software that allows to take a screen capture (static image). Of course, if the InterCheck device is in stand-by at the time of capture, the captured image will correspond to the screensaver.

Is it possible to connect a second external display to InterCheck to replicate the image?

No. InterCheck does not have secondary video outputs.

SUPPLY

Can InterCheck be powered with battery?

No. The device can only be powered via the power grid, using the supplied power supply.

Is it possible to replace InterCheck power supply with another of a different type?

No. InterCheck must be powered only through the supplied power supply. In case of failure, please contact the technical support and request assistance.

CONFIGURATION

How can InterCheck be managed/configured?

InterCheck can be managed/configured in two ways.

1. Via network (via cable or Wi-Fi)

Install the “Smart Pass” software on a PC (computer and InterCheck must be located within the same network), subsequently connecting a mouse to the device, pressing the central button (the wheel) and entering the default password “123456”. Pressing the central mouse button again (or from the menus) it is possible to access the InterCheck login page and enter the IP of the computer on which the software was previously installed. From this moment the device will be visible and administrable by the “Smart Pass” management software.

2. Locally

Connect a mouse to InterCheck, press the central button (the wheel) and enter the default password “123456”. Then all the available configuration menus will appear. We also recommend connecting a keyboard to facilitate data entry operations.

Is it possible to configure InterCheck so that it only takes measurements (temperature, mask presence), without making any local and/or remote recording?

Yes. In the Download Area, having the login and serial number of the product, it is possible to download an APK dedicated to this type of activity.

Can InterCheck be managed/configured via touchscreen without connecting external mouse and keyboard?

No. In order to access the password entry window to enter the configuration menus, at least one mouse with a central button must be connected.

Is it possible to replace InterCheck operating system?

No. InterCheck is based on the Android operating system and no alternative operating systems are available.

WHAT IS AND HOW DOES THE APK WORK

What is APK?

APK refers to the software/application/app that allows InterCheck to perform all its functions.

What are the InterCheck APK update methodologies?

Any updates to the InterCheck APK can be installed in two ways.

1. Centralized via the “Smart Pass” software

This mode is recommended for those who own more than one InterCheck thermoscanner connected to the same network and want to distribute updates without having to log in locally on each individual device. All the necessary instructions are present in the software guide (in English) “Smart Pass” present in the Download Area, having login and product serial number.

2. Locally by accessing the device directly

For this operation at least a three-button USB mouse (a keyboard is also recommended) and a USB stick are necessary. Download the APK update from the Download Area, having the product login and serial number, on the USB stick and insert it in the device. Connect the mouse to InterCheck, press the right button twice and enter the default password “123456”. The InterCheck app will close and it will be possible to access the screens of the Android operating system. Access the list of installed APKs and uninstall the APK chosen for the update. At this point it is necessary to open “File explorer”, access the USB stick and click on the previously loaded APK. Wait for the installation to finish and then turn the device off and on again in order to make the new APK operational. If necessary, reconfigure the access IP to the “Smart Pass” server.

WARNING! Intercomp S.p.A. disclaims any responsibility for malfunctions and/or loss of data deriving from the device update operations.

ALERTS | ALARMS | DETECTIONS

Can InterCheck store the survey data locally?

Yes. The device can store data in its internal memory.

What happens when InterCheck detects a person with a temperature higher than the allowed limit?

Various combinations of outputs are possible, configurable via the “Smart Pass” software or locally on the device:

– audible alarm (siren via internal speaker);

– upper flashing light bar (red);

– voice message;

– screen message (highlighted by the red bar).

Is it possible to configure the temperature limit above which InterCheck triggers the alarm?

Using the “Smart Pass” software or locally on the device it is possible to configure the temperature limit.

Is it possible to configure InterCheck so that following the detection of a person with a temperature higher than the allowed limit, it sends an e-mail to a pre-set address?

In the standard configuration of InterCheck this functionality is not present, but new updates of the “Smart Pass” software and of the APK will be released which will allow to configure the device with this function. These updates will be made available as soon as possible in the Download Area, having “login” and product serial number.

WARNING! Before implementing this type of functionality, it is advisable to consult the contact person for privacy.

Is the “Smart Pass” software able to report in real time an anomaly detected by InterCheck as a person with a temperature higher than the allowed limit?

No. The “Smart Pass” software is unable to generate “real time” alerts. All anomalies found by InterCheck devices connected to the “Smart Pass” are in any case recorded and made available to the administrator for consultation.

Is it possible to use InterCheck to control attendance?

Yes. InterCheck is designed for this type of use. Authentication (for example employee entry or exit) takes place through the facial recognition function. Furthermore, using the “Smart Pass” management software, it is possible to manage time slots, groups and more.

TYPES AND INSTALLATION MODES

Can InterCheck be wall mounted?

Yes. InterCheck is equipped with a bracket that can be used for wall installation. All cables for the various interfaces come out on the back of the device. Unused cables cannot be removed; therefore, it is necessary to provide the necessary space inside the wall.

Is InterCheck compatible with VESA standard support?

No. InterCheck is equipped with proprietary fixings.

Is it possible to install InterCheck on moving vehicles?

The device is not designed to be installed in environments with high vibrations such as moving vehicles. In addition, in these situations the power supplied may not be sufficiently stable to ensure its proper functioning.

Can InterCheck be installed outdoors?

No. InterCheck is not suitable for installation in an external environment.

Is it possible to install InterCheck in an environment with direct exposure to sunlight?

No. The device is not suitable for this type of installation. Direct exposure to sunlight can cause severe inaccuracies in measuring body temperature. Furthermore, if the display is exposed to sunlight for long periods, it can deteriorate irreparably.

SECURITY | CERTIFICATIONS | PROTECTION

Is InterCheck protected against liquids?

Yes, the device has an IP65 protection rating, except for the upper temperature sensor and the rear area where the cooling fan is located.

Is it possible to sanitize InterCheck?

Yes. To clean the device just follow the same cleaning rules for a normal tablet and/or display. So do not use cloths and/or abrasive substances and/or containing aggressive chemical agents and avoid pouring liquids directly on the device.

WARNING! Before carrying out any operation, check that the device is turned off and disconnected from the power supply.

Is InterCheck a medical device?

No. InterCheck is not a medical device.

What are InterCheck conformity marks?

The device is equipped with CE and RoHS marks.

ASSISTANCE | SUPPORT

Is it possible to connect directly to InterCheck for remote assistance?

No. InterCheck can only be administered through the “Smart Pass” software.

It is possible to buy from Intercomp S.p.A. a PC for the centralized management of InterCheck devices?

Yes. Intercomp S.p.A. has a wide range of solutions. To receive an offer suitable for every type of need, it is possible to contact the sales representative or consult the website pages relating to the available products.

Quality ICT services

Thermo camera for COVID temperature
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Acceptance and quality tests

All the thermoscanners sold are tested to ensure compliance with the regulations in force in the European Union. We therefore carry out the acceptance test to verify its behaviour under specific stress conditions and compliance with the necessary safety requirements.

All test results can be consulted and 100% traceable by our customers, who by accessing our assistance systems will be able to check the status of the individual components or of the device itself.

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Delivery with customer requirements

The list of components is agreed in the initial phase directly with our customers, to clarify costs immediately.

In fact, we believe that clarity is an essential requirement to offer quality solutions and to create the right synergy in relationships.

Thermoscanner COVID
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Advanced support

Intercomp with its technical support intends to guarantee maximum safety for the public environments of our customers, always ensuring maximum efficiency of the solutions sold.

Through a solid relationship it is possible to benefit from concrete help in choosing the most efficient and reliable solution.

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Certifications

Our production line has been structured to allow efficient quality control for each product.

The European Certification, in addition to the other specific certifications with which this device is equipped, represents only one of the results of the numerous tests that we carry out on our devices.

For this type of product, we have also adopted new production and process protocols that ensure maximum guarantee for the end user.

Useful information

What is the thermoscanner?

It is a hardware and software technology for the remote measurement of body temperature parameters. There are different types of thermoscanners that vary according to the context of use and the manufacturer who makes the solution.

The device monitors body temperature but its functions can also be enriched with the detection of other parameters useful for safety purposes inside the rooms.

Is the thermoscanner a mandatory tool?

Thermoscanners will become an essential tool in all public and private environments. Mandatory by law or as a precautionary measure, this device will spread to all sectors and throughout the territory.

We feel safer to enter a monitored environment, to send our children to structures that guarantee their safety. So today we are not dealing with mandatory instruments, but with devices necessary for social well-being.

Intercomp S.p.A.

Our success has its roots in the technical experience that we have acquired over the years and it is this experience that allows us to offer avant-garde Hardware solutions, both standard and made to measure, that are completely in line with customer requirements.

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